Signposting – Safeguarding & Welfare Services

Please Note.  This information was correct at the time of writing (January 2020), please contact VTNE for an updated list if any of the links or telephone numbers are no longer working. 

Benefits

Organisation – Charity Area Contact Information
Benefit Enquiry Line National https://www.gov.uk/browse/benefits
Disability Living Allowance Enquiry Line National 0800 121 4600
The Department for Work and Pensions National www.dwp.gov.uk
Tax Credits National 0345 300 3900

www.direct.gov.uk/taxcredits

Age UK National http://www.ageuk.org.uk/money-matters/claiming-benefits/benefits-calculator/

Bullying

Organisation – Charity Area Contact Information
Bullying UK National www.bullying.co.uk
TUC National www.tuc.org.uk/resource/bullying-work
.Gov.uk National www.gov.uk/workplace-bullying-and-harassment

Domestic Violence

Organisation – Charity Area Contact Information
The national helpline run by Refuge and Women’s Aid National 0808 2000 247
Muslim Women’s Network National Phone: 0800 999 5786

www.mwnhelpline.co.uk

Women’s Aid Darlington Darlington’s Women’s Refuge.  Phone: 01325 364486  Helpline: Mon-Fri 9am-5pm, 9.30pm-9am and Sat 9am-12pm

Email: familyhelp@btconnect.com

Website: www.darlingtonrefuge.org.uk

Gateshead Gateshead Women’s Service and Refuge

Phone: 0191 477 9309 – Refuge: Mon-Fri 9am-5pm

Email:  GWS@homegroup.org.uk

Middlesbrough Harbour – Middlesbrough Refuge

Phone: 01642 861788 – Refuge: 24hr

Phone: 01642 225969 – Helpline: 24hr

Email: middlesbroughrefuge@myharbour.org.uk

Website: www.myharbour.org.uk

Stockton Harbour – Stockton Refuge

Phone: 01642 553323 – Refuge: 24hr

Email: stocktonrefuge@myharbour.org.uk

Website: www.myharbour.org.uk

Careers

Organisation – Charity Area Contact Information
National Careers Service National https://nationalcareersservice.direct.gov.uk/Pages/Home.aspx

0800 100 900

Addiction: Drug and Alcohol – Help, Advice and Guidance

Organisation – Charity Area Contact Information
  Frank Drugs National Frank (Drugs)   http://www.talktofrank.com/contact-frank

0300 123 6600

General advice and information about drugs:

FRANK national helpline: 0800 776600

AA – Alcoholics Anonymous National 0800 9177 650 – help@aamailing.org
Darlington Telephone 01325 267230       Email darlington@neca.co.uk

The Gate John Dobbin Road, DARLINGTON. DL1 1QU

Stockton & Teesside Stockton Treatment helpline: 0800 0522050

Teesside Wide helpline: 0808 1880247

Crime Stopper National For Drug related crime – 0800 555111

www.crimestoppers-uk.org

Middlesbrough Borough Council Middlesbrough Telephone: 01642 221484
Hartlepool BC Hartlepool 01429 285000
  South Tyneside 0191 455 3027
  Gateshead BC

 

0191 433 3000

Email: communitysafety@gateshead.gov.uk

Rehab4addiction Nationwide https://www.rehab4addiction.co.uk/

Education Scholarships & Funding

Organisation – Charity Area Contact Information
Scholarship Search National www.scholarship-search.org.uk
FinAid National www.finaid.org
.Gov National www.gov.uk/student-finance

www.gov.uk/advanced-learning-loans/overview

Employment

Organisation – Charity Area Contact Information
Direct Gov National www.direct.gov.uk/employment
  ACAS National www.cas.org.uk

 

General Advice and Guidance

Organisation – Charity Area Contact Information
Citizen Advice Bureau National              www.citizensadvice.org.uk       

03454 04 05 06

Darlington 0300 330 1195
Gateshead 0344 245 1288
Leeds 0113 233 4400
Middlesbrough 0344 499 4110
South Tyneside 0191 455 7958
Stockton 01642 633877
Washington 0191 416 6848
York 0344 411 1444

Money – Debt Management

Organisation – Charity Area Contact Information
The Money Advice Service National https://www.moneyadviceservice.org.uk/en/static/contact-us

Money Advice Line on 0800 128 7777

See also Citizen Advice Bureau (General Tab)
.Gov.uk National https://www.gov.uk/options-for-paying-off-your-debts/debt-management-plans
Money Saving Expert National
Money Supermarket National http://www.moneysupermarket.com/debt/

Housing – Advice and Guidance

Organisation – Charity Area Contact Information
Darlington 01325 388514
Stockton B. C. Stockton 01642 – 393939
Middlesbrough B. C. Middlesbrough 01642 245432
South Shields B. C. South Shields ‪0191 427 7000
Gateshead B. C. Gateshead 0191 433 3000
Shelter National 0808 800 4444

www.shelter.org.uk

North East 0344 515 1601
Cleveland Housing Advice Centre Middlesbrough 01642 254544

Listening Services

Someone to listen to your concerns and worries, not only for people who are feeling suicidal

Area Contact Information
Samaritans National 116 123

mailto:jo@samaritans.org

Find branches – http://www.samaritans.org/branches?circle[location]=stockton-on-tees

Middlesbrough Teesside Samaritans        01642 21 77 77
Darlington Darlington Samaritans     01325 465 465
Durham The Samaritans of Central Durham 08457 90 90 90
Leeds Leeds Samaritans             0113 245 6789
Sunderland Sunderland Samaritans    08457 90 90 90
York York Samaritans                01904 655 888

 

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