Signposting – Welfare Services

Please Note.  This information was correct at the time of writing (January 2017), please contact VTNE for an updated list if any of the links or telephone numbers are no longer working. 

If you are a registered learner and have a welfare issue you would like to discuss please contact:

Amanda Shaw (Welfare Lead) by email: amandashaw@visiontrainingnortheast.com

Beth Breary (Deputy Welfare Lead) by email bethbreary@visiontrainingnortheast.com

Benefits

Organisation – Charity Area Contact Information
Benefit Enquiry Line National 0800 88 22 00        https://www.gov.uk/browse/benefits
Disability Living Allowance Enquiry Line National 0845 7123456
The Department for Work and Pensions National www.dwp.gov.uk
Tax Credits National 0345 300 3900 www.direct.gov.uk/taxcredits
Age UK National www.ageuk.org.uk/Benefits

Citizens Advice Bureau

The citizens advice bureau has an excellent benefits section to their website which included a benefits calculator

Bullying

Organisation – Charity Area Contact Information
Bullying UK National www.bullying.co.uk
TUC National www.tuc.org.uk
.Gov.uk National www.gov.uk/options-for-paying-off-your-debts/debt-management-plans

Domestic Violence

Organisation – Charity Area Contact Information
The national helpline run by Refuge and Women’s Aid National 0808 2000 247
Women’s Aid Darlington Darlington’s Women’s Refuge.  Phone: 01325 364486  Email: familyhelp@btconnect.com   Website: www.darlingtonrefuge.org.uk 
Gateshead Gateshead Women’s Service and RefugePhone: 0191 477 9309  Email:  GWS@homegroup.org.uk. 
Middles-brough Harbour – Middlesbrough RefugePhone  01642 861788  Refuge: 24hr  Phone  01642 225969  Helpline: 24hr  Email  middlesbroughrefuge@myharbour.org.uk   Website  www.myharbour.org.uk  
Stockton Harbour – Stockton RefugePhone: 01642 553323  Refuge: 24hr  Email: stocktonrefuge@myharbour.org.uk   Website: www.myharbour.org.uk 

Careers

Organisation – Charity Area Contact Information
National Careers Service National https://nationalcareersservice.direct.gov.uk  0800 100 900 

Drug and Alcohol – Help, Advice and Guidance

Organisation – Charity Area Contact Information
Frank Drugs National Frank (Drugs)   http://www.talktofrank.com/contact-frank0300 123 6600       Text 82111
General advice and information about drugs: FRANK national helpline: 0800 776600
AA – Alcoholics Anonymous National 0845 7697555   help@alcoholics-anonymous.org.uk
Darlington Telephone 01325 267230       Email darlington@neca.co.ukThe Gate John Dobbin Road, DARLINGTON. DL1 1QU
Stockton & Teesside Stockton Treatment helpline: 0800 0522050 Teesside Wide helpline: 0808 1880247
Crime Stopper National For Drug related crime – 0800 555111
Middlesbrough Borough Council Middles-brough Alcohol:    01642 516351Drugs:        01642 221484
Hartlepool BC Hartlepool 01429 285000
South Tyneside 0191 455 3027
Gateshead BC 0191 433 3000     Email: communitysafety@gateshead.gov.uk

Education – Scholarships & Funding

Organisation – Charity Area Contact Information
Scholarship Search National www.scholarship-search.org.uk
FinAid National www.finaid.org
.Gov National www.gov.uk

Employment

Organisation – Charity Area Contact Information
Direct Gov National www.direct.gov.uk/employment

 

General Advice and Guidance

Organisation – Charity Area Contact Information
Citizen Advice Bureau National       www.citizensadvice.org.uk        08444111444
Darlington 01325 256 999
Gateshead 0191 478 5100
Middles-brough 0844 499 4110
South Tyneside 0191 455 7958
Stockton 01642 615834
Washington 0191 416 6848

Housing – Advice and Guidance

Organisation – Charity Area Contact Information
Darlington B.C. Darlington 01325 388514
Stockton B.C. Stockton 01642 – 393939
Middlesbrough B.C. Middles-brough 01642 245432
South Shields B. C. South Shields 0191 427 7000
Gateshead B.C. Gateshead 0191 433 3000
Shelter National 0808 800 4444         www.shelter.org.uk
North East 0344 515 1601
Cleveland Housing Advice Centre Middles-brough 01642 254544

Listening Services

Organisation – Charity Area Contact Information
Samaritans National 08457 90 90 90mailto:jo@samaritans.orgFind branches – http://www.samaritans.org/branches?circle[location]=stockton-on-tees
Middles-brough 01642 21 77 77
Darlington 01325 465 465
Durham 08457 90 90 90
Sunderland Sunderland Samaritans     08457 90 90 90

Money – Debt Management

Organisation – Charity Area Contact Information
The Money Advice Service National https://www.moneyadviceservice.org.uk/en/static/contact-usMoney Advice Line on 0300 500 5000
See also Citizen Advice Bureau (General Tab)
.Gov.uk National https://www.gov.uk/options-for-paying-off-your-debts/debt-management-plans
Money Supermarket National http://www.moneysupermarket.com/debt/ 

 

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